In the City’s Integrated Security Operations Center are (from left) Ted Ross, General Manager and Chief Information Officer, 23 years; and Tim Lee, Chief Security Information Officer, 29 years of City service. Both are Club Members.

Unit defends against a billion threats a day. City Employees play a critical role.

Zero trust. Full diligence.

That’s the game plan of the City’s comprehensive Cyberthreat Prevention Program, a combination of technology, personnel, training and nonstop vigilance to thwart an incredible one billion cyberattacks against the City every day, just as they have also menaced the rest of the world. 

Unwanted and deceptive online cyberattacks – targeted, usually automated and often guided by artificial intelligence – are becoming one of the biggest threats to the City’s financial and administrative health.

The City of Los Angeles, recognized nationally for excellence in cybersecurity, has established a comprehensive Cyber Threat Prevention Program under the Information Technology Agency (ITA). Based on the industry-standard NIST Cybersecurity Framework, this program uses a Zero Trust security model to rigorously secure City assets—including users, endpoints, networks, applications and critical data.

Central to the City’s cybersecurity approach is the award-winning Integrated Security Operations Center (SOC), which processes more than one billion security events daily and proactively blocks approximately four million cyber-attacks on City websites each month. These proactive efforts have earned ITA’s security team recognition as the “Best Cybersecurity Team” by SC Magazine, highlighting their role in safeguarding essential municipal services and sensitive citizen information.

Additionally, ITA leads a robust Security Awareness Program that has educated and trained more than 40,000 City employees and Retirees, empowering them to actively contribute to a secure digital environment.

The City  also collaborates extensively with federal, state and local agencies, and private-sector partners to enhance cybersecurity measures for critical infrastructure, especially in preparation for major international events including the LA28 Olympics and the 2026 World Cup.

Through strategic leadership, proactive collaboration and continuous innovation, the City remains steadfastly committed to digital resilience and the safety of its communities.

The more our lives have become digital, the more we have needed to secure those digital services. Despite damaging cyberattacks reported in the general media nearly every week, millions of companies and governments are protected from these incidents through talented cybersecurity teams. This month, we spotlight LA’s cybersecurity team, the ITA Information Security Office.